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EOK Consults
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Municipalities & Public Sector

Practical digital communications for public-sector teams.

We work with municipalities, public institutions and public-facing offices to improve how they communicate with residents and the communities they serve.

From digital advertising and public information campaigns to social media, websites, staff training and communications planning, EOK provides practical strategy and hands-on support to help teams communicate clearly and make better use of digital channels.

How EOK can help

01

Digital Communications Strategy & Planning

Developing practical digital communications plans for municipalities, public institutions and public-facing teams, with clear priorities, audience insights and measurable objectives.

02

Digital Advertising & Public Information Campaigns

Meta (Facebook and Instagram), Google Search, YouTube, Connected TV and programmatic advertising to promote public information, services, programs, community initiatives and engagement opportunities.

03

Social Media Management & Content

Social media strategy, content planning, copywriting, graphics, video, publishing and ongoing account support to help organizations maintain an effective digital presence.

04

Staff Training & Digital Communications Best Practices

Practical training and workshops for staff and communications teams covering social media best practices, content development, platform management, analytics, emerging tools and effective digital engagement.

05

Social Media Audits & Communications Advisory

Reviews of existing social media channels, content performance, audience engagement and digital communications practices, with actionable recommendations and improvement plans.

06

Websites, Digital Content & Resident Engagement

Website development and updates, public information pages, email newsletters, online surveys, consultation promotion and digital tools that help residents access information and participate.

07

Strategic Communications & Public Engagement

Communications planning, messaging, public announcements, issue management, community outreach and strategic support for public-facing initiatives.

08

Data, Analytics, AI & Digital Tools

AI-powered research, audience analysis, digital performance dashboards, reporting, workflow improvements and practical guidance on using modern digital tools.

Nonpartisan public information, accessible service communications and resident engagement.

Featured Engagement

Digital Communications Training & Advisory

Putting better digital communications into practice

ClientOntario Municipal Office

The Objective

Review the office's existing social media and communications practices, identify opportunities for improvement and help staff communicate more effectively through digital channels.

Our Work

EOK provided a review of the office's digital communications, including social media performance, content practices and audience engagement.

The engagement also included staff training on social media best practices, platform management, content development and analytics, along with practical recommendations for strengthening the office's digital communications.

The Deliverables

  1. Social media and digital communications audit
  2. Review of channel performance and audience analytics
  3. Staff training and best-practice guidance
  4. Content planning recommendations
  5. Practical digital communications improvement plan

The engagement provided the office with practical guidance, training and a clearer approach to managing its digital communications.

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Let’s Work Together.

Get in Touch
info@eokconsults.com